Helping young people in Caerphilly overcome digital exclusion.
Project that puts people at the centre
Bridgend Association of Voluntary
Organisations (BAVO) facilitated a partnership between Bridgend
Carers Centre and the Princess of Wales Hospital to help carers
support discharged patients
BAVO's Making the Connections officer met
with Bridgend Carers Centre and the hospital to establish a link.
They in turn met with carers and patients, as well as writing an
article for the hospital newsletter and producing a leaflet.
The Carers Centre and the hospital worked to identify hard to
reach carers who may benefit from their services.
Prevention and early intervention
Outreach workers from Bridgend Carers
Centre spent five hours per week at hospital.
The identification of hard to reach carers helps prevent
problems they have before they arise.
Staff were able to signpost carers and
patients to third sector support outside the hospital.
Feedback is received regularly from
service users, with both the hospital and Bridgend Carers Centre
regularly assessing the service they provide.