We deliver the Communities First Support Service as part of a contract which is funded by Welsh Government; within the service we provide a programme of learning, bespoke advice, support and the facilitation of peer-to-peer learning.
here for the official Welsh Government Communities First
The service is delivered to:
- The workforce in the 52 CF clusters - around 800 people
- Shared Outcomes providers - organisations who deliver specific
projects within Communities First areas
- Lift brokers - those working on the
Lift programme aiming to provide 5,000 training and
employment opportunities for people living in households where
no-one is in work
- Lead Delivery Bodies
here for information about current Communities First training
Some comments from our courses:
'It's been fun - I've learnt useful tools to help support me
in my role. Thank you!'
'Enjoyable and informative - really good thanks!'
"This course has made me think critically about our services and
given me the confidence to change what we do and how we do it."
"Brilliant! Brilliant! Brilliant! One of the
best training course I have been on."
"Fabulous. Thoroughly enjoyed. Learnt a lot and
We provide bespoke advice, delivered either by our team, or
through contracted specialist consultants. The support itself is
co-designed to meet the particular cluster's needs. Support can be
provided on a range of topics including governance, monitoring and
evaluation, community involvement, facilitation, and planning. All
consultants are drawn from WCVA's database of trainers and
What clusters have achieved thanks to our support:
'It enabled the organisation to gain a bit of rigour. The
management structure was quite unusual due to historic
circumstances. Communities First was the largest grant fund the
organisation had administered. Help was needed to grow systems. The
organisation has had a clean audit which shows that systems have
'A much better understanding of community involvement &
a well-structured, achievable Community Involvement Plan with
measurable outcomes that has been approved by Welsh
here for a look back at the fringe event we hosted the evening
before the 2014 Annual CF Conference in Llandudno.
WCVA's Learning Zone has a dedicated area for the
Communities First workforce allowing you to learn in an online or
blended manner at a pace and time to suit you.
blog about the Learning Zone for further information. Click here to register as a
learner on the Learning Zone.
We have a series
of podcasts featuring members of the CF workforce
discussing their Community involvement activities. These are rich,
detailed conversations that are a great way of sharing our learning
with each other.
Peer-to-peer support - Action Learning Sets (OLGA)s
Our OLGAs are based on the methodology of Action Learning Sets;
through these sessions, CF Workers in similar roles and work areas
support each other to identify possible solutions to problems they
face in their work.
These sessions are externally facilitated for a period of time
before the group members assume responsibility for planning and
running their own groups. Examples include RCT Cluster Managers,
North Wales Cluster Managers, North Wales Learning leads, and West
Wales Cluster Managers.
'My first experience of a learning set under the
facilitator's guidance was really worthwhile and the issues it
raised have stayed with me since and I've actually spent some time
addressing these. I have found myself reflecting on the whole
experience in the weeks that have already passed and am looking
forward to the next one'
'It was a good opportunity to focus on a particular issue.
Even though I wasn't the 'problem bearer' I took some learning to
apply to my own setting. I also felt it was a good team building
The Communities First Support Service is co-ordinated by
Russell Todd and can be contacted through Welsh or English via
WCVA's Communities First helpline on 0800 587 8898 or by emailing
The CF Support Service is also on
Follow us @C1stSupport
Follow us on Storify: http://storify.com/C1stSupport