Keeping up to date as a manager or leader of volunteers can be a challenge, especially when the job is busy and time and finances are in short supply. Here are some options to consider:
WCVA Online learning
Visit WCVA Learning
zone to see our online modules to support volunteering.
They are free to enrol and are available in English and
Getting started with volunteers is a series of three
introductory modules. It will be especially useful to those
who are developing a volunteer programme 'from scratch'. It was
written with those working in the arts/heritage organisations in
mind and is tailored to this context, but will be useful for those
form other sectors too.
The first module explores what volunteering is, and what it isn't,
the roles volunteers might take on and who needs to be
The second looks at the paperwork involved in managing volunteers
and at volunteer management procedures, including recruitment and
The third explores ways of measuring the impact of volunteering,
both on the individual and on the organisation.
Modules can be viewed in any order. The menu button within
each unit allows you to see the main headings and jump to relevant
sections of the course without having to work through it in
A wealth of templates and resources is available, relevant to each
of the modules.
Involving young people
The course will equip learners with the information they
need to ensure that appropriate opportunities and safeguards are in
place to enable volunteering which is rewarding to young people as
well as beneficial; to your organisation.
The course defines young people here as aged 14-25 but you can
adapt the advice and tips to any age - much of the learning here is
best practice for all ages of volunteers.
Each section of the course has its own activities and videos or
animations to engage the learner. At the end of the course the
learner is encouraged to develop an action plan to help them to
take the next steps to ensure their organisation is ready to take
on volunteers that are 25 and under.
Training delivered by CVCs
Ask your local County Voluntary Council about training that they
deliver for volunteer managers.
Many CVCs run a local forum for volunteer managers, which often
includes a training element in response to participants needs and
You can find your local CVC contact here
Carmarthenshire Association of Voluntary Services (CAVS)
offers a 5 day training course 'Managing Volunteers' which is
delivered regularly according to demand. The course
offersoptional Agored Cymru accreditation, valued at 6 Credits at
level 3. The training is designed for anyone whose role
involves managing or co-ordinating volunteers.
Courses available from other providers:
The Art of
Managing volunteers - Learning to Inspire. Working in
partnership with WCVA this four day programme was developed to give
you the tools to manage and supervise volunteers and to understand
the needs and aspirations of those who volunteers.
You may like to check out the following options which can be
accessed from anywhere in Wales.
Managing Volunteers - Rob Jackson Consulting Ltd
An online course is available, aimed at new or semi -experienced
managers. Course start dates and fees are publicised on the
website. Courses last for a six week period and involves individual
study with personal tutor support.
ILM Level 3 Award in the Management of Volunteers - Warrington
Volunteer centre. For anyone working with volunteers who would like
to gain a qualification and recognition for their role as
co-ordinator, leader, supervisor or manager of volunteers. The
programme is delivered over a 4 month period, comprising one
workshop session (in Warrington WA1 1SR) and four webinars.
DIY training resources
These resources may be of use if you want to put together your own
training course for staff or volunteers.
Solutions produce a range of products including packs
to help you in delivering training, toolkits for those
working with volunteers, workshop outlines for a wider
audience and a series of self study units for volunteers
All are clearly priced on the website
The Open University offers a
voluntary work to get ahead in the job market', available in
Welsh and in English.
It is freely available under Creative Commons Licence. This means
that content can be reused, adapted and embedded within your own