Keeping up to date as a volunteer manager can be a challenge, especially when the job is busy, and time and finances are in short supply. Here are some training options to consider:
WCVA Online learning
Visit WCVA Learning
zone to see our online modules to support volunteering.
They are free to enrol and are available in English and Welsh
started with volunteers is a series of three
introductory modules. It will be especially useful to those who are
developing a volunteer programme 'from scratch'. It was written
with those working in the arts/heritage organisations in mind and
is tailored to this context, but will be useful for those form
other sectors too.
The first module explores what volunteering is, and what it isn't,
the roles volunteers might take on and who needs to be
The second looks at the paperwork involved in managing volunteers
and at volunteer management procedures, including recruitment and
The third explores ways of measuring the impact of volunteering,
both on the individual and on the organisation.
Modules can be viewed in any order. The menu button within
each unit allows you to see the main headings and jump to relevant
sections of the course without having to work through it in
A wealth of templates and resources is available, relevant to each
of the modules.
Involving young people
The course will equip learners with the information they need to
ensure that appropriate opportunities and safeguards are in place
to enable volunteering which is rewarding to young people as well
as beneficial; to your organisation.
The course defines young people here as aged 14-25 but you can
adapt the advice and tips to any age - much of the learning here is
best practice for all ages of volunteers.
Each section of the course has its own activities and videos or
animations to engage the learner. At the end of the course the
learner is encouraged to develop an action plan to help them to
take the next steps to ensure their organisation is ready to take
on volunteers that are 25 and under.
Training delivered by CVCs
Ask your local County Voluntary Council about training
that they deliver for volunteer managers.
Many CVCs run a local forum for volunteer managers, which often
includes a training element in response to participants needs and
You can find your local CVC contact here
Association of Voluntary
Services (CAVS) offers a 5 day training course
'Managing Volunteers' which is delivered regularly according to
demand. The course offersoptional Agored Cymru accreditation,
valued at 6 Credits at level 3. The training is designed for
anyone whose role involves managing or co-ordinating
Courses available from other providers
The Art of
Managing volunteers - Learning to Inspire. Working
in partnership with WCVA this four day programme was
developed to give you the tools to manage and supervise volunteers
and to understand the needs and aspirations of those who
You may like to check out the following options which can be
accessed from anywhere in Wales.
Managing Volunteers - Rob Jackson Consulting Ltd
An online course is available, aimed at new or semi -experienced
managers. Course start dates and fees are publicised on the
website. Courses last for a six week period and involves individual
study with personal tutor support.
Level 3 Award in the Management of Volunteers -
Warrington Volunteer centre. For anyone working with volunteers who
would like to gain a qualification and recognition for their role
as co-ordinator, leader, supervisor or manager of volunteers. The
programme is delivered over a 4 month period, comprising one
workshop session (in Warrington WA1 1SR) and four
DIY training resources
These resources may be of use if you want to put together
your own training course for staff or volunteers.
Volunteer Solutions produce a range
of products including packs to help you in delivering training,
toolkits for those working with volunteers, workshop outlines for a
wider audience and a series of self study units for volunteers. All
are clearly priced on the website.
The Open University offers a course 'Using
voluntary work to get ahead in the job market', available
in Welsh and in English.
It is freely available under Creative Commons Licence. This
means that content can be reused, adapted and embedded within your