Here you will find a range of useful resources which we have organized under the following headings:
Volunteering Principles
Recruitment
Volunteering and welfare
benefits
Equality and Diversity
Professional
development for volunteer managers
Micro-volunteering
Social
media
Video
resources
See also articles on aspects of good practice in working
with volunteers

Volunteering
principles
Code of practice
for involving volunteers
The code of practice has been developed to help everyone who
involves volunteers in their activities to ensure that they do so
within the framework of good practice. Download the order form here
Universal declaration
of volunteering
The Declaration supports the right of every woman, man and child
to associate freely and to volunteer regardless of their cultural
and ethnic origin, religion, age, gender, and physical, social or
economic condition. English only.
Volunteer
safety and security good practice
A document full of advice about all aspects of volunteer safety,
both for volunteers in general and for those in specific
situations, such as driving, lone working, fundraising
or volunteering at events. Written by Sandy Adirondack a freelance
trainer and consultant who specialises in volunteering and the
Third Sector
A Charter for Strengthening Relations between paid staff and
Volunteers (2011) - WCVA has produced jointly with Wales
TUC a Charter to strengthen relationships between paid and unpaid
staff. This sets out principles for involving volunteers so as to
promote a healthy harmonious workplace. The Charter has been
endorsed by Wales Volunteering
Network.
Volunteers and the
law a revised comprehensive guide for volunteer managers or
anyone that supports volunteers - the answers to all your legal
questions in one place on the Knowhow website (just sign in).
Environmental
Volunteering Toolkit - Improve your own personal and
professional skills whilst helping to protect habitats and wildlife
for the benefit of current and future generations.
Volunteer driving - The Motor Insurance commitment ABI
(2017)
Some insurers cover volunteer driving within regular motor
insurance policies while others may charge an extra premium or
impose a higher excess for volunteer drivers. ABI have produced a
list to help.
Case studies which illustrate how different organisations have
sought to develop good practice in involving both unpaid and paid
worker:
Mind Cymru
Dulais Valley
Partnership
Marie Curie
Betsi Cadwaladr
University Health Board
Recruitment
Recruiting
young volunteers
Preparing for
Young Volunteers Checklist
Recruiting
volunteers: a manual of good practice (WCVA 2006).
Drawing on the experience of organisations in Wales during a
three-year lottery funded project, this manual is a useful tool for
planning volunteer recruitment and as a framework for professional
development.
Volunteering and
welfare benefits
DWP / Volunteering Wales Guide to
Volunteering main aim is to help inform people claiming state
benefits about the advantages of becoming a volunteer. It will help
by providing practical information on volunteering, including, DWP
Guidance and useful websites.
Best practice guide on establishing joint working arrangements
with third parties for involving volunteers
Guidance from Barnardo's as a tool for organisations who
place volunteers in settings where Third Parties have
responsibility for their day to day activity. It is a way of
ensuring good practice in the management of volunteers, and is
closely based on the Investing in Volunteers Standard.
Equality and diversity
Thinking about
equality and diversity - Adam May 2005
Promoting
Equality and Diversity in Volunteering
Professional
development for volunteer managers
National
occupational standards for volunteer management - these
standards can be used as a basis for reviewing and planning
professional development
The Complete
Volunteer Manager - A web based guide to everything you
need to know about volunteer management. English only.
How to ...
Develop a Volunteering Initiative was developed as a tool to
give voluntary organisations basic good practice guidance with
developing policies and procedures when recruiting
volunteers. The toolkit is also used as a training tool for
the Introduction to Volunteer Management 1 day workshop which PAVS
Volunteering Pembrokeshire delivers 3 times a year to between 8 and
10 volunteer managers. The resource has a practical function,
providing basic information in one publication to help initiatives
get off the ground quickly. Available in English only.
Micro-volunteering
Giving a little time (NCVO 2013)
A practical guide to exploring and developing the potential of
micro-volunteering for your organisation
The value
of giving a little time (NCVO 2013)
Understanding the potential of micro-volunteering
Social
Media
The best resources for successful social media engagement in
2018
Five tips to
manage a social media crisis
A
guide to safeguarding young volunteers on social media
Video resources
Three short videos feature three organisations which have achieved
the Investing in Volunteers standard, showing some of the benefits
of undertaking IiV. Discussion notes are available for each
one.
Wrexham Museum
The museum has adapted its culture and organisation to involve
volunteers more fully in its work.
Discussion notes
Headway Cardiff
By introducing more systematic supervision sessions with
volunteers Headway has improved two ways communication with
volunteers.
Discussion notes
West Wales
Befriending Links
Undertaking Investing in Volunteers has helped West Wales
befriending Links to take a fresh look at the whole volunteer
'journey' from beginning to end of the process.
Discussion notes