This toolkit has been developed in order to support those who wish to engage volunteers to assist with public events.
We have used the term Event Volunteer Manager, but the
toolkit is aimed at anyone who
- Manages, supports and recruits volunteers and is running events
as part of their work programmes
- Organises and runs events, and is involving volunteers as part
of their event team.
What kind of events does the toolkit cover?
We have tried to make the toolkit relevant to as wide a range of
events as possible, including
- One day conferences, festivals and participative events
- Large sporting events
- Events spanning several days
Although there are some common requirements in managing
volunteers at any event, you should consider the unique needs of
your particular event.
This guide is written with a small to medium sized event in
mind: one which is small enough for the volunteer co-ordinator to
have personal contact with all volunteers, yet large enough to
require rotas, and clear written guidance suitable for an unknown
range of volunteers. If your event is likely to be much smaller or
much larger you will need to make adjustments accordingly. You will
find links to sources of help within the toolkit.
Video: Introducing the Volunteering
Spirit Wales toolkit
How to use the toolkit
If you are completely new to working with volunteers at
events, we suggest you start by working through the timeline, which will give you a
suggestion of what you should be thinking about before, during and
after the event, and includes links to relevant documents as they
If you already have some experience of running events
and are new to involving volunteers as event
helpers, we suggest you start by reading our introductory
guidance on Working
with Volunteers then come back to the toolkit for
resources that are specific to event volunteers, to take things
Video: Impact of Volunteering
Spirit Wales Toolkit
This toolkit has been developed by Voluntary Arts Wales and Wales
Council for Voluntary Action. Janina Kuczys, on behalf of Voluntary
Arts Wales, is acknowledged as the primary author.
Material and suggestions have been included from many
organisations. In particular, partners and stakeholders of the
Volunteering Spirit Wales project have generously offered support,
feedback and practical contributions.
The Volunteering Spirit Wales Project was funded by Spirit of 2012
(2015-2017). This toolkit is a legacy of the project, to inspire
and support good practice in the involvement of volunteers at