Our accredited course provides you with a greater awareness and understanding of the theory and practice of engagement.
Delivered through the medium of English
Accredited by Agored Cymru
To provide greater awareness and understanding of participative
The third sector is always striving to connect with new
audiences so that we can include them in our conversations. This
comprehensive modular course is aimed at providing a greater
awareness and understanding of participative engagement. You'll
gain a range of skills as well as build your confidence in engaging
with citizens and the community. The course comprises four
stand-alone modules spread over two days.
You can attend all four, or simply those that interest you the
most. If you attend all four modules you'll have the option of
completing a third day which secures accreditation.
Modules one and two run on day one of the course.
- Module one focuses on planning engagement including why
engagement is important, who to engage with and engaging with
seldom heard groups.
- Module two has a practical focus on facilitation skills and
participatory techniques for engagement.
Modules three and four run on day two.
- Module three teaches a participatory technique for analysing
qualitative data from a consultation process and drawing meaningful
conclusions and recommendations from this analysis. It also looks
at how to provide feedback following a consultation.
- The fourth and final module helps participants to achieve best
practice in public engagement practice. It refers to theoretical
models of engagement and demonstrates the use of the Participation
Cymru Toolkit as a practical tool for evaluating engagement.
You'll learn a range of tools and have the opportunity to put
some methods into practice. If you continue to day three, you will
demonstrate a participatory method as part of your assessment, and
establish conclusions and make recommendations from qualitative
data in a structured way. Following the training, participants
seeking accreditation will also be required to submit a piece of
work for assessment.
About the trainer
Alain Thomas, the principal consultant was born in Merthyr
Tydfil, Wales in 1954. He has 12 years' experience as a community
development practitioner and has been a community development
consultant since 1989. He attended Afon Taf High School in Merthyr
Tydfil and has an honours degree (University of Wales Aberystwyth)
and post graduate qualifications in Social Administration
(University of Manchester), and Community Social Work (University
of Wales Swansea).
Alain Thomas Consultancy was established in 1989 to provide
cost-effective and flexible support to organisations of all kinds
involved in community development. Alain Thomas Consultancy can
call on the services of several associates with complementary
skills and experience.
By attending the course you will:
- Understand the purpose of engagement
- Identify stakeholders
- Apply a range of tools for engagement
- Understand effective methods for communication throughout the
- Facilitate participative activities
Who this course is for
Frontline staff and managers seeking comprehensive, accredited
training in community and citizen engagement.
A registration fee of £21 per learner will be charged for those
who register to complete the Agored Cymru assessment