This comprehensive Public Engagement Training Course provides you with a greater awareness and understanding of participation and engagement

Public engagement

This comprehensive, two-day course is aimed at providing a greater awareness and understanding of participative engagement. Participants will gain a range of skills as well as build confidence in engaging with citizens and the community.

The course will focus on preparing for engagement, the rationale, who to engage with and achieving validity in consultation.

The group will begin to look at facilitation skills. Day two will look at tools for engagement, an overview of consultation processes, and new options using participatory techniques.

Participants will learn a range of tools and have the opportunity to put some methods into practice. 


To provide greater awareness and understanding of participative engagement.

Learning outcomes

  • Understand the purpose of engagement
  • Identify stakeholders
  • Apply a range of tools for engagement
  • Understand effective methods for communication throughout the engagement process
  • Facilitate participative activities

Who this course is for

Frontline staff and managers seeking comprehensive training in community and citizen engagement.


2 days

We can also tailor this course for your organisation, contact us for an informal discussion about your learning needs.