31 May 2019

The Charity Commission is trialling new contact centre opening hours, to “enhance our customer service and better accommodate customer needs

The regulator has extended its contact centre opening hours by two hours each day for a trial period, it announced on Twitter.

The trial began on 1 May and the Commission has said that it will last for three months.

The new hours are Monday to Friday, 9am to midday and 1pm until 4pm. Previously, the centre was open from 10am to midday and 1pm to 3pm on the same days.

You can find out how to contact the Commission here