This site is provided for information purposes only. Whilst Wales Council for Voluntary Action (WCVA) has taken all reasonable steps to ensure that the information and related graphics (hereafter know as “material”) contained in this site are correct at the time of publication no warranty is made, either express or implied, as to their accuracy or fitness for purpose.

Responsibility cannot be accepted by, or on behalf of, WCVA and/or its related suppliers for errors, omissions, misleading statements or the consequences thereof.

This site contains general information about our services, the law and other matters relevant to voluntary organisations.  The material is not intended to be a complete statement of the law, fact or procedure and should not be relied upon by you, or be conveyed to a third party, as such.  Nothing in this site constitutes legal or other professional advice.  You should always seek detailed advice from a lawyer or other suitable professional/expert before making a decision to act or refrain from acting based on a specific set of facts.

WCVA and/or our related suppliers disclaim all liability, both to the direct user and all third parties, for special, indirect or consequential damage or any damage whatsoever arising in contract, tort or otherwise (including, without limitation, damages for loss of use, data, business or profits) resulting from the use or inability to use this site.

Reference to any organisation, company or individual in this site, or any other site to which it is linked, does not imply WCVA's approval or warranty as to their standing or capability unless otherwise expressly stated.

WCVA makes every effort to check and test material at all stages of production.  We cannot accept responsibility for any loss, disruption or damage to your data or computer caused by the transmission of a virus, or by any other cause, which may occur whilst accessing this site.  You should run an anti virus programme on all downloaded material.

Unless otherwise stated, copyright or similar rights in all material in this site is owned by WCVA.

You may print in hard copy, download to a local hard disk or otherwise use any material found in this site provided it is for your personal use or only accessible by others within your organisation. In all cases, WCVA must be acknowledged as the source of the material on the copy; all copyright and proprietary notices must be kept intact, and our address and contact details reproduced.

The supply of any copy to a third party is permitted provided it is for their own personal use; is not supplied as part of another work or publication, and is not supplied directly in return for commercial gain. The supply of any copy to a third party is conditional upon them being made aware of the fact that these terms apply equally to them.

The permission to reproduce WCVA copyright material does not extend to any material on this site which is identified as being the copyright of a third party.  Authorisation to reproduce such material must be obtained directly from the relevant copyright holder.

The copying of any article is only permitted if it is copied in full with no amendment or editing. Translation is permitted on the basis that you take full responsibility for the accuracy of the translation.

The copyright permissions given in these terms do not include the design or layout of the WCVA website.  Elements of our website are protected by law and may not be copied or imitated in whole or in part.   No WCVA website logo, graphic or image may be copied or retransmitted without our written permission.

We would be pleased to consider requests for permission to disseminate or use WCVA material outside the scope of the copyright terms set out above provided that our written approval is obtained in advance.

Material submitted by users, members and third parties
Certain parts of the site contain material submitted by users, members and third parties who remain responsible at all times for the submitted materials content and any opinions expressed therein.  The inclusion of submitted material in this site does not constitute or imply any warranty, endorsement or agreement of its content by WCVA unless otherwise expressly stated.

WCVA does not accept liability for any errors omissions or inaccuracies in submitted material.

WCVA reserves the right to omit, suspend or edit any submitted material.

Our website contains links to other websites over which WCVA has no control.  Consequently, WCVA does not accept responsibility or liability for the operation; content; changes to, or links contained in such websites.

We provide these links as a convenience and the inclusion of any link does not imply WCVA's endorsement of the related website unless otherwise expressly stated.

WCVA grants general permission to link to this site providing written notification is given to us prior to the creation of the link.

Service access
WCVA tries to ensure that this site is normally available 24 hours a day but we cannot accept liability for any claims arising out of delay, interruption or inability to access the site, whatever the cause.

WCVA membership entitles members to access restricted elements of the site that are otherwise unavailable to non-members.  WCVA tries to ensure that the member elements of the site are normally available 24 hours a day but we do not guarantee member access or accept liability for any claims arising out of delay, interruption or inability to access the site, whatever the cause.

Periodically it may be necessary to suspend our website service in order to instigate improvements; carry out essential maintenance, or for some other reason.  Every reasonable effort will be made to minimise interruption to the service but WCVA cannot accept liability for any claims arising out of such delay, interruption or inability to access the site.

By accessing any part of this site you will be deemed to have accepted these terms in full.

The WCVA website, including these terms, is governed by the laws of England andWales.  The courts of England and Wales have exclusive jurisdiction over any disputes arising under these terms.

All rights not expressly granted in these terms are reserved by WCVA.

Written permissions and notifications should be requested from or sent to: email or mail Webmaster, WCVA, Baltic House,Mount Stuart Square,CardiffCF10 5FH.

Please note that our terms and conditions may be amended periodically so please ensure that you check them each time you use this site.

Information about our organisation and websites
modern information and communication technologies play a fundamental role in the activities of an organisation such as Wales Council for Voluntary Action (WCVA). We are based inWales,UK.

Our principal activity is to: Promote all or any purposes for the benefit of the community in Wales which now or hereafter may be deemed by law to be charitable and in particular the advancement of education, the furtherance of health and the relief of poverty, distress and sickness.

Organisation name: Wales Council for Voluntary Action
Address: Baltic House, Mount Stuart Square,
City, Post Code: Cardiff, CF10 5FH
Country: United Kingdom
Controller: Wales Council for Voluntary Action

Providing visitors with anonymous access

You can access our website home pages and browse our sites without disclosing your personal data.

The services and links of our websites enable you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data.
Automatic collection of information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data collection and purpose specification
We collect the personal data that you may volunteer while using our websites.  The following personal data is solely collected for the reasons we have listed:

Training & Event Bookings

Membership applications

Technical administration of the website

ICT Manager

Wales Council for Voluntary Action

Baltic House

Mount Stuart Square

CardiffCF10 5FH


Tel: 0800 2888 329

We do not collect or use personal data for any purpose other than that indicated above.  If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose by indicating in a box at the point on the site where personal data is collected
Disclosure and visitor choice
We do not disclose your personal data to other organisations.  Where we wish to disclose your personal data, for purposes which are different from those indicated in the table above, we will offer you the opportunity to consent to disclosure.
We give you the option of using a secure transmission method to send us the following types of personal data:

  • primary personal data (such as name and contact details)
  • identifiers (such as credit card details, website password)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you.

You can ask us whether we are keeping personal data about you and request a copy of that data, by:

  • sending an email to:
  • sending postal mail to: Webmaster, WCVA, Baltic House,Mount Stuart Square,CardiffCF10 5FH 

We will provide you with a readable copy of the personal data we keep about you within 40 days - although we will require proof of your identity before doing so. We will provide the information without any charge.
Under the provisions of the Data Protection Act 1998 you can challenge the data that we hold about you and, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • completed

We reserve the right to refuse to provide our visitors with a copy of their personal data for any of the relevant exceptions set out in the Data Protection Act 1998 - we will give reasons for our refusal. You can, however, challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance
WCVA is registered as a Data Controller under the Data Protection Act 1998.  In order to demonstrate that our privacy policy accords with the above legislation, we are subject to independent data protection supervision by:

Designation of the authority
Information Commissioner
Wycliffe House,Water Lane, Wilmslow,Cheshire SK9 5AF

Privacy support
If you have an enquiry or concern about our privacy policy, please contact:

Name/designation: ICT Manager
Department: ICT Unit
Address: WCVA, Baltic House, Mount Stuart Square. Cardiff CF10 5FH
Phone number: 0800 2888 329
Fax number: 029 2043 1701
Email address: