11 Aug 2017
infoengine is a bilingual, online directory of third sector services. Its aim is to highlight the innovative and varied services that are available to people in their communities and to provide detailed, relevant information about each service so that people can make informed choices.
established by PAVO in 2008
in partnership with Powys County Council. It was originally
developed to serve the communities of Powys but has expanded to
cover Ceredigion, Carmarthen, Pembrokeshire, Swansea, Neath Port
Talbot, Bridgend and Wrexham.
There are currently around 3,000 third sector organisations and
services registered on infoengine, the largest proportion of which
are from Powys reflecting that it has been operational in Powys for
much longer than in other areas.
infoengine seeks to provide commissioners and delivery agencies
with comprehensive information in order to be able to identify
service gaps and opportunities for more efficient and effective
How does infoengine work?
infoengine is available online to anyone. It is used by agencies
and front-line professionals from all sectors. It is also used by
citizens within communities across Wales and outside of Wales. It
allows users to search for services by subject and location (e.g.
Befriending Services within a five mile radius of Haverfordwest).
It also allows users to search by organisation.
infoengine invites organisations and services to register for
free and update their own records and database entries in order to
maintain accuracy and reliability. It is also possible to upload
existing databases if and when compatibility can be achieved with
infoengine architecture and data fields.
To ensure all records are up-to-date registered services are
asked every four months to confirm that the information in
infoengine is current and correct. If confirmation is not received
in a timely manner records are removed from the directory, giving
users a high level of confidence that the information provided by
infoengine is reliable.
infoengine users can create an account on the site in order to
create multiple 'shortlists' of services e.g. 'Mid Powys Food
Banks', 'Ceredigion Mental Health Day Centres' etc. The shortlists
are updated automatically as the data in infoengine is continually
Shortlists can also be printed out as branded pdf directories
for circumstances where it might be useful to have a hard copy
directory, like in GP Surgeries, Pharmacies, or Police
Visit infoengine.cymru to
register your third sector service or search the directory.