We believe that people should be at the centre of public services, with voice and control in their lives and communities. We have the opportunity to create the Welsh Way together– wellbeing in our communities for everyone, where everyone can give something towards it and everyone can get that extra bit of support when they need it .

The background

Our sector delivers public services including health, social care and housing-related support, employment and skills training, education, community development, advice and advocacy, community justice, recycling and environmental initiatives.  Nearly three quarters of these third sector organisations are local.

There is scope for health boards and local authorities to work much more imaginatively with us all to develop better services that are closer to people, more responsive to needs, and add value by drawing on community resources. 

Health and social care is placing emphasis on prevention, early intervention, and developing more community-based support.  The third sector can help people to stay in their community, and bepart of their community. 

What we're doing

Co-production

We are working to promote co-production as an approach to the development and delivery of services.  Co-production creates a bigger 'cake' of resources with not just public sector staff and budgets, but also service users, families, neighbours, local third sector organisations and the wider community in a 'total service' which releases new energies and skills.  It means that commissioned services and self-organised support can work alongside one another rather than operating in isolation. 

Community Hubs

We all want to live in healthier, happier, safer, more prosperous communities.  This wellbeing can only be created when people design it themselves. Life changing developments are most likely to happen when a community comes together and tackles problems from the ground up, starting and ending with the needs of local people and when they have ownership of the process.

Community action has always been strong in Wales. Today there are lots of more resilient communities being built by community organisations themselves, co-producing to overcome barriers and generate additional benefits, from a 'hub' within their areas. You can find out how community hubs are making a difference to people's lives in our booklet - Community Hubs: A vision for Wales.

Citizen Directed Support

This is being developed in social care in Wales, and WCVA is supporting it with our sector because it is a strong way of co-producing. It is about people being in control of the support they need to live the life they choose.

Documents and Resources