Handling conflict
20/07/2008 - 20/07/2008
Category :
Courses for communities
- CourseArea :
South East
Venue :
Newport
Price to be confirmed
Part of the affordable and accessible training for voluntary groups.
By the end of this session, participants will:
• recognise why and when conflict occurs
• explore the dangers and opportunities in conflict situations and identify your personal responses to conflict
• understand the importance of effective communication skills and techniques for behaving assertively
• develop strategies for successful conflict resolution
